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FAQ

How do I cook your refrigerated/thawed pot pie?

  • 12oz Pot Pies
    Conventional Oven (preferred method):
    1. Preheat oven to 375⁰F.
    2. Remove pie from carton.
    3. Place pie, in its original paper pie tray, on baking sheet. The paper pie tray is oven-safe.
    4. Bake for 30-35 minutes or until gravy bubbles around the edges (165⁰F). Since ovens vary, cooking times may require adjusting.

Microwave:

    1. Remove pie from carton.
    2. Place pie, in its original paper pie tray, on a microwave-safe dish. The paper pie tray is microwave-safe.
    3. Heat for 5-6 minutes on high, or until hot (165⁰f).
    4. Carefully remove by the dish. Since microwave oven wattages vary, cooking times may require adjusting.

CAUTION! PRODUCT & CONTAINER WILL BE VERY HOT.

 

  • 30oz Pot Pies

Conventional Oven (Do NOT microwave):

    1. Preheat oven to 375⁰F.
    2. Remove pie from carton.
    3. Place pie on baking sheet.
    4. Bake for 40-45 minutes or until gravy bubbles around the edges (165⁰F). Since ovens vary, cooking times may require adjusting.

CAUTION! PRODUCT & CONTAINER WILL BE VERY HOT.

Can I freeze your pot pies?

We recommend you enjoy your Pot Pie right away and not freeze the product for the best results. If you would like to freeze the product, place the original, unopened package in your freezer prior to the use-by date found stickered by the store on the box.  The Pot Pie can be frozen up to 9 months from the date you placed it in the freezer.

How long can your pot pies be in the freezer?

The Pot Pie can be frozen up to 9 months from the date you placed it in the freezer as long as it is placed in the freezer in the original, unopened package prior to the use-by date found stickered by the store on the box.

Your pot pie is frozen, how do I heat it?

When you are ready to eat the frozen Pot Pie simply remove the product from the freezer and thaw in the refrigerator for 24-36 hours. Do not thaw the frozen Pot Pie unrefrigerated by leaving it on the counter. Once thawed, follow the heating instructions on the packaging. The thawed, unopened Pot Pie should be consumed within 3 days of thawing.

I froze your pot pie and want to know how do I thaw it?

When you are ready to eat the frozen Pot Pie simply remove the product from the freezer and thaw in the refrigerator for 24-36 hours. Do not thaw the frozen Pot Pie unrefrigerated by leaving it on the counter. Once thawed, follow the heating instructions on the packaging. The thawed, unopened Pot Pie should be consumed within 3 days of thawing.

How long can your pot pies be kept in the refrigerator?

As long as the Pot Pie is kept in the original, unopened package it can be kept in the refrigerator up to and including the expiration or sell/use by date sticker on the package. If you have already opened and enjoyed a portion of the Pot Pie and stored the rest in the refrigerator, the leftovers should be consumed within three (3) days.

There is no expiration date on the pot pie package. Is there one?

Our pot pies should have an expiration or sell/use by date sticker on the package that is applied by the store staff (typically in the deli). For food safety reasons, if there is no expiration or sell/use by date sticker on the package please return the item to the store for a refund or replacement. Let us know the store location and we will also contact the store to remind them of this handling procedure.